Dr. Thomas is not only professional, courteous, and extremely knowledgeable, but he is compassionate about his profession and his patient care.Dr. Thomas has paid close attention to my needs as a patient and worked thoroughly with me until he found the best possible contact to fit my lifestyle. I am very thankful to Dr. Thomas.
In addition, this past year Dr. Thomas suggested that I have the LASIK procedure and referred me to Dr. Chad Nedrud at Rocky Mountain LASIK Center here in Missoula. My decision to follow thru with his recommendation to have the LASIK procedure was the best decision I could have made. Now my vision is 20/15, I can enjoy all of my activities with a new freedom.
I have been going to Family Vision since I moved to Missoula (15 years), I wouldn't go any where else!! They have great customer service and great products! Dr. Willie Thomas and his staff are top notch!!
Dr. Thomas and his team are amazing. They treat us like we are family and he's so incredibly patient and takes the time to answer any and all questions. We couldn't recommend him enough.
Dr. Thomas is wonderful with children and has a great sense of humor that makes visits fun and uplifting without ever poking fun at individuals or their needs. He has treated a variety of vision problems for me, my husband, and five of our children. We have seen his good humored patience and his competence in many settings and have found him to be exceptional in going the extra mile to serve. A few examples: when I accidentally left behind some prescription eye drops, Dr. Thomas personally drove them to my home to be sure I wouldn't be without them. Another time, he had his office rework a pair of glasses several times for me at his own expense to meet some quirky requirements I had, going far beyond the call of duty. His considerate treatment of both patients and staff make him a top-notch doctor that could serve as a model for medical personnel in many other specialties.
Wonderful place to go. I went to another place in town twice and they messed up my prescription both times, so I decided to go to a different place and the other place happened to be Family Vision Care. I went in with very low expectations because of my previous experiences. But when I went in I was greeted with friendly staff and was able to get going with the appointment very quickly after I arrived. Then when I was in the appointment they were quick but not rushing, friendly, able and willing to answer all my questions, able to help me when talking about getting theatrical (colored) lenses, able and willing to answer all of my several questions related to insurance as it was a bit complicated because I am under multiple plans, and they were VERY knowledgeable about EVERYTHING that they offer. this place is awesome and I would recommend it to anybody who needs an optometrist.
My husband and I have been going to optometrist since we we're kids (we are way older than that now). Dr Thomas and his staff are the best we've encountered. Thank you for the great service and great welcome to a new area.
I appreciate Family Vision Care awesome caring, professionalism and expertise. My daughter needed an appointment. She was a new patient and they fit her into their schedule in a heartbeat. They were there when she needed them. Their follow up was amazing. Kudos to staff and doctors.
The doctors and staff here are amazing. We first came here 2 years ago to have my sons eyes tested. During our visit, Dr. Thomas was engaging, funny and caring. Today, 2 years later, we went in for a contact fitting and Dr Thomas was very reassuring of the process and the staff spent over an hour making sure my 10 year old was comfortable putting in and taking out his lenses. Sean's patience was amazing and he was very encouraging. We were told many times that my sons eye health is very important to them and to just come in if we had any issues. This made me feel valued as a customer. I highly recommend this office for your family eye needs.
Great Service!! Dr. Thomas is friendly and professional. He offered great suggestions, as well as honest opinions. I can't say enough good things.